Need Help Right Away?

We understand that when you have computer or network issues, you want them dealt with as quickly as possible – so we've created a couple of ways to get going on a solution… 

The primary way is to click on the Help Desk link graphic below, describe (in as much detail as you can) the computer issues you're experiencing or the question you need answered, then submit and track your request…

Please note – this will open a new browser window and for it to work, you'll need to 'enable pop-ups' in your Internet browser settings. 

Once you're on the Help Desk page, it's simple… just complete the form fields, then click the 'Submit' button… and we'll be in touch with you as quickly as possible.

 Click on the following Help Desk graphic to get started…

The other way – If you're on the phone with one of our technicians as you're reading this – and he (or she) has suggested using a remote support session to work with you on your issue – it's because it may be easier to work on your
issue(s) by accessing your computer remotely – in real time.

To get started on a remote session, just click on the '2-screen' image below (with the arm reaching through the computer screens), then follow the simple directions our technician will give you…

If your issue is urgent, please click on the Help Desk graphic above, complete the form fields, then give us a call at – 613.296.7777… 

Thanks again for your interest in Ottawa Computer Services…